Since our service is personalized, the primary information that we collect is:

1. Basic User Information

👉​ Name
👉​ Gender
👉​ Date of Birth
👉​ Email Address

2. Transactional data through your linked card(s)

👉​ Vendors
👉​ Purchase amounts
👉​ Posted dates

To see a full list of information that may be collected, check out our Privacy Policy.

All of the information above helps us personalize your experience on Drop, or award points automatically (i.e.: points for card-linked offers). We also may use it for security purposes to identify the owner of the account.

--

Still need help? Reach out to Customer Support:

Click My Drop in the app (bottom right)

Click the Menu in the top left corner → click Help

You’ll be directed to our Chatbot → follow the prompts, and a ticket will be created