Since our service is personalized, the primary information that we collect is:
1. Basic User Information
👉 Name
👉 Gender
👉 Date of Birth
👉 Email Address
2. Transactional data through your linked card(s)
👉 Vendors
👉 Purchase amounts
👉 Posted dates
To see a full list of information that may be collected, check out our Privacy Policy.
All of the information above helps us personalize your experience on Drop, or award points automatically (i.e.: points for card-linked offers). We also may use it for security purposes to identify the owner of the account.
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Still need help? Reach out to Customer Support:
Click My Drop in the app (bottom right)
Click the Menu in the top left corner → click Help
You’ll be directed to our Chatbot → follow the prompts, and a ticket will be created