What does it mean to upgrade my connection?

You have likely received an email or see a notification in-app prompting you to upgrade your connection for a linked card. 

Why did this happen? 

We're switching from a third party provider & partnering directly with your bank to link your card on Drop. 

Why should you upgrade? 

๐Ÿ‘‰โ€‹Once you upgrade, your card will be on a more stable connection, reducing the need to relink regularly.
๐Ÿ‘‰โ€‹Youโ€™ll see Drop as a third-party app on your online banking website and can specify what Drop can and canโ€™t access. You can remove access at any time through your bank portal.
๐Ÿ‘‰You'll earn points from card linked offers faster than before because weโ€™ll receive transactions much sooner. 


Got more questions?

Reach out to Customer Support. Here's how: 

๐Ÿ‘คโ€‹ Profile (top left)
โฌโ€‹ Scroll down to "Get Help"
๐Ÿ‘‹โ€‹ Say hello to Drop's Support Concierge
โ–ถโ€‹ Follow the prompts