When will I receive my reward?

We always aim to have rewards sent out as soon as possible, with gift cards in particular taking up to 3 business days to arrive.

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Need more help? You can always speak to our Customer Support team:

  • Click My Drop in the app
  • Click the gear in the top right corner —> click Help
  • You’ll be directed to our Chatbot —> follow its prompts, and a ticket will be made