To change your account password when you're in the Drop app, tap:
- My Drop
- Click the gear in the top-left --> Password
If you're logged out of the Drop app and need to reset your password, tap:
- Sign in
- Can't sign in? Reset password
- Enter the email you used for your Drop account
Following these steps, you'll receive an email with instructions on how to proceed. Be sure to check your Junk/Spam folders in case the email doesn't appear in your main inbox.
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Need more help? You can always speak to our Customer Support team:
- Click My Drop in the app
- Click the gear in the top right corner —> click Help
- You’ll be directed to our Chatbot — follow its prompts, and a ticket will be made