How do I delete my account?

To delete your account:

  • Click My Drop in the app
  • Click the gear in the top right corner —> click Help
  • You’ll be directed to our Chatbot — follow its prompts, and a ticket will be made

Through email:
Send us a line at with your request and reason for closing the account. Any feedback is welcome!

Once your account is deleted, all of your information will be scrubbed from our systems, erasing all of your information permanently. Points from your account will also be deleted and cannot be retrieved. For more information about our Privacy Policy click here.