If you don't see it appear in your Drop app or email inbox within 3 business days, please connect with our Support team.
- Click My Drop in the app
- Click the gear in the top right corner —> click Help
- You’ll be directed to our Chatbot —> follow its prompts, and a ticket will be made
Follow the prompts:
- "I didn't receive my gift card"
- "it's past 3 days"
- "Tap here to submit a ticket"
When will I receive my reward?