If you don't see it appear in your Drop app or email inbox within 3 business days, please connect with our Customer Success team. Here's how:
👤 Profile (top left)
⏬ Scroll down to "Get Help"
👋 Say hello to Drop's Support Concierge
Follow the prompts:
- "I didn't receive my gift card"
- "it's past 3 days"
- "Tap here to submit a ticket"
When will I receive my reward?