Since our service is personalized, the primary information that we collect is:
1. Basic User Information
πβ Name
πβ Gender
πβ Date of Birth
πβ Email Address
2. Transactional data through your linked card(s)
πβ Vendors
πβ Purchase amounts
πβ Posted dates
To see a full list of information that may be collected, check out our Privacy Policy.
All of the information above helps us personalize your experience on Drop, or award points automatically (i.e.: points for card-linked offers). We also may use it for security purposes to identify the owner of the account.
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Need more help? You can always speak to our Customer Support team:
- Click My Drop in the app
- Click the gear in the top right corner β> click Help
- Youβll be directed to our Chatbot β> follow its prompts, and a ticket will be made