To submit a ticket to change your phone number:
- Click My Drop in the app
- Click the gear in the top right corner —> click Help
- You’ll be directed to our Chatbot
- Once in the Chatbot, please select the following steps:
- Make Changes to my Account > Get help with my phone number > I need to update my phone number
Doing this should allow you to input a request that will be sent over to one of our agents, who will then update your phone number as soon as possible.