How do I contact Customer Support?

Missing points? Need some clarity on an offer? Drop us a line - we're here to help! 

To contact support through the app: 

  • Click My Drop in the app
  • Click the gear in the top right corner —> click Help
  • You’ll be directed to our Chatbot — follow its prompts, and a ticket will be made

To contact support through email: 

📧​  support@joindrop.com 

Attaching along with details such as screenshots of an issue you're facing, or proof of purchase helps speed up this process!