How do I submit a support ticket?

We love hearing from our members! To reach our Customer Support team, you’ll want to tap:

  1. Profile,
  2. Support,
  3. Choose a Support topic that best represents the issue you’re experiencing 

You’ll know your ticket was successfully submitted when you receive a confirmation email from Drop. Depending on the issue, you may also receive a second email asking for more information. In those cases we won’t be able to help until you’ve told us a little more, so please be sure to double check so we can get your issue sorted ASAP.