Why am I missing a Supercharge?

What is a Supercharge? 

Supercharge are the following Drop games ๐Ÿ‘‡โ€‹ 

๐Ÿ€โ€‹ Hoops: play daily to earn points! 
๐Ÿโ€‹ Snake: unlocks after you've shopped 5 times on an offer. 
๐ŸŽกโ€‹ Drop Spin: spin every Tuesday for a chance to win points or a bonus! 

What do I do if I'm missing points or game credits for a Supercharge? 

Get in touch with Customer Support. Here's how: 

๐Ÿ‘คโ€‹ Profile (top left)
โฌโ€‹ Scroll down to "Get Help"
๐Ÿ‘‹โ€‹ Say hello to Drop's Support Concierge
โ–ถโ€‹ Follow the prompts