If I didn’t shop through the offer link, am I still eligible for points?

For offers that require shopping through the app (as seen by the Shop Now button), a purchase made without going the offer link will not be eligible for points.

Offer links emailed to yourself should be used within 24 hours, as they will become inactive after this period of time.

Card-linked offers do not need to be shopped through the app to earn on -- you simply need to activate these offers, and eligible purchases made with a linked card should earn.


Need more help? You can always speak to our Customer Support team:

  • Click My Drop in the app
  • Click the gear in the top right corner —> click Help
  • You’ll be directed to our Chatbot — follow its prompts, and a ticket will be made