What do I do if I can't find my reward in my email?

We find that oftentimes, our emails including rewards can be sent to your Junk or Spam folders.

If you haven't found your reward in your email inbox, contact Customer Support and we can look into this for you. 🔍

Here's how:

  • Click My Drop in the app
  • Click the gear in the top right corner —> click Help
  • You’ll be directed to our Chatbot —> follow its prompts, and a ticket will be made