Though we'd like to do what's in our power to help members, our team doesn't have the capability to link any member's account for any reason.
When a member links their online banking credentials to Drop, they link directly to our providers - Plaid or Finicity - who have a commitment to empowering their customers to securely and safely access your financial data.
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Need more help? You can always speak to our Customer Support team:
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👋 Say hello to Drop's Support Concierge
⏩ Follow the prompts