When you receive this message in the Drop app, it means that our providers are aware of the issue and are working to resolve it immediately. 🛠
Once fixed, you will be asked to re-verify your login credentials. Make sure to keep an eye out for prompts to do this. 👀
If you're experiencing longer delays, get in touch with Customer Support. Here's how:
👤 Profile (top left)
⏬ Scroll down to "Get Help"
👋 Say hello to Drop's Support Concierge
▶ Follow the prompts