I've replaced my card, what do I do?

You'll need to remove the previous card, and create a new link with your replacement card.

To do so:

1. Profile (top right)
2. Link a Card
3. Search for your bank
4. Follow the prompts by entering in your online banking credentials*
5. Voila! Your card is linked 


Need more help? You can always speak to our Customer Support team:

  • Click My Drop in the app
  • Click the gear in the top right corner —> click Help
  • You’ll be directed to our Chatbot — follow its prompts, and a ticket will be made