Why does my card unlink?

Cards can unlink when our service providers, Plaid or Finicity, are experiencing connectivity issues with your bank. This can also happen when there are changes made to your bank’s online banking and Plaid or Finicity needs to update their integration to support your bank.

If your card has been unlinking more than usual, please allow a few days before trying to link your credentials again or refer to this article for details on different error messages that appear due to connectivity issues.