Why didn't I earn points from a Survey?

If you didn't earn points after finishing a survey from the Just For You category, it may be because you didn't qualify, or meet the survey audience. 

These surveys are specially selected based on the Survey profile you completed (where you entered details about yourself). We use this information to curate a collection of surveys from which you can earn up to a certain amount of points after completion.

Each survey awards a unique amount of points which you'll see in the title of the survey. 

Earned partial points?

Partial points can be earned when you finish a survey and only meet some of the criteria of the survey audience. You should see a confirmation of this appear once the survey ends. If partial points aren't awarded, please contact Customer Support.

To contact Customer Support, you can submit an in-app ticket. Tap: Profile > Support > Account > Report an issue > Error with navigation.