FAQ
About Drop
Your Drop Account
Referrals
Missing Points
- I don't see points - when will points post?
- Do returned/exchanged items earn points?
- What does “Points Adjustment” mean?
- I made a purchase but didn't add the offer to my account until after, can I still earn points?
- Why am I being asked for additional details about a purchase?
- Why am I missing a Supercharge?
Linking a Card to Drop
Troubleshooting your Linked Card
- Troubleshooting Your Linked Card
- Checking to see which accounts you have active through your Linked Card
- My Linked Card Keeps Unlinking -- Multi-Factor Authentication Issue
- Why is my bank experiencing connectivity issues?
- Why does my card unlink?
- I can't link my account, what do these error messages mean? See all 8 articles
Card-Linked Perks
DROP SPIN
Drop Browser Extension
Earning Points: Offers to Shop
Earning Points: Surveys and Games
Redeeming Points
- How can I find my gift cards in the app?
- What can I redeem my Drop points for?
- What is the Cryptocurrency reward?
- I withdrew my Crypto investment and I did not receive all of my points, what happened?
- Can I move my Crypto investment from Drop to my personal wallet?
- When will I receive my reward? See all 12 articles