Missing Points

Helpful articles to guide members on what to do if points were not earned from a Drop offer, game, or survey.

• I don't see points - when will points post?
• Do returned/exchanged items earn points?
• What does “Points Adjustment” mean?
• I made a purchase but didn't add the offer to my account until after, can I still earn points?
• Why am I being asked for additional details about a purchase?
• Why am I missing a Supercharge?