Helpful articles to guide members on what to do if points were not earned from a Drop offer, game, or survey.
- I don't see points - when will points post?
- Do returned/exchanged items earn points?
- What does “Points Adjustment” mean?
- I made a purchase but didn't add the offer to my account until after, can I still earn points?
- Why am I being asked for additional details about a purchase?
- Why am I missing a Supercharge?
- What happened to earning points with Carrot?