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How Do I Change My Phone Number?
How Do I Change My Phone Number?
Updated over a week ago

To submit a ticket to change your phone number:

  • Click My Drop in the app (bottom right)

  • Click the Menu in the top left corner → click Get Help

  • Click Messages (If you've visited the chatbot before, click on the new message icon in the top right)

  • You’ll be directed to our Chatbot

  • Once in the Chatbot, please select the following steps:

    1️⃣ I want to make an update to my account

    2️⃣ Get help with my phone number

    3️⃣ I need to update my phone number

    4️⃣ I need to update my phone number

Doing this should allow you to input a request that will be sent over to one of our agents, who will then update your phone number as soon as possible.

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