Currently, Drop operates within Canada and the United States of America.

Please note that if you are a member who resides in one of these two countries, but try to use Drop in a country within which we do not operate, the app most likely will not work.

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Still need help? Reach out to Customer Support:

Click My Drop in the app (bottom right)

Click the Menu in the top left corner → click Help

You’ll be directed to our Chatbot → follow the prompts, and a ticket will be created