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General: I Can't Find My Bank In The App, Can I Still Link My Card?
General: I Can't Find My Bank In The App, Can I Still Link My Card?
Updated over 6 months ago

Short answer: No.

Unfortunately, your bank is not currently compatible with the Drop platform. Banks and Credit Unions that cannot offer a strong link (that will allow us to deliver points to you) are not listed within the card-linking section of the app. Additionally, banks whose connections go down can be temporarily or permanently removed from the list of linkable institutions within the app.

Did you know some offers don't even need a linked card? Offer descriptions will specifically say if you need a linked card or not. This way, you don't miss out on offers you want to complete. All offers under the 'Card' tab of the app will require members to spend with a linked card.

Here are some other ways to earn on Drop:

  • In-app shopping offers (see the 'Shop' tab)

  • Participate in surveys

  • Refer a friend

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Still need help? Reach out to Customer Support:

Click My Drop in the app (bottom right)

Click the Menu in the top left corner → click Help

You’ll be directed to our Chatbot → follow the prompts, and a ticket will be created

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