To view your cards, please follow the below steps:
π€ Click My Drop in the app (bottom right)
π³ Click the Menu in the top left corner β> click Linked Cards
π¦ Tap on your bank
β© Toggle accounts on/off
If you notice an account is missing, the following instances may apply to you:
πβ The credit card you're inquiring about is a secondary (authorized) card on one of your currently linked accounts to Drop.
βΆβ Purchases completed with the secondary card are still recorded on the same account and this should not make a difference with earning points on Drop.
πβ The credit card you're inquiring about has recently been replaced/changed and the new number doesn't show within the Drop app.
βΆ Have no fear! Our providers are still pulling transactions from the credit card account and the number should automatically update over time.
πβ The card you're inquiring about is a debit card.
βΆ Drop would show the last 4 digits of the checking account number. If you are able to see the last 4 digits of the account number, your account is successfully linked!
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Still need help? Reach out to Customer Support:
Click My Drop in the app (bottom right)
Click the Menu in the top left corner β click Help
Youβll be directed to our Chatbot β follow the prompts, and a ticket will be created