Missing points? Need some clarity on an offer? Drop us a line - we're here to help!
To contact support through the app for the fastest response and service:
Click My Drop in the app (bottom right)
Click the Menu in the top left corner → click Help
You’ll be directed to our Chatbot → follow the prompts, and a ticket will be created
If you are contacting us about an offer:
Please send over your receipt as an attachment - it has all the details we need to help asap!
Please do not send details from your banking records
If you're unable to access your app, contact Support through email:
Attachments, such as screenshots, along with details of an issue you're facing help speed up this process!