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What Do I Do If I Don't Receive My Gift Card?
What Do I Do If I Don't Receive My Gift Card?
Updated over 11 months ago

If you don't see it appear in your Drop app or email inbox within 24 hours, please connect with our Support team.

  • Tap My Drop in the app (bottom right)

  • Tap the three lines in the top left corner → tap Get Help

  • You’ll be directed to our Chatbot → follow its prompts, and a ticket will be created

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