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What Do I Do If I Don't Receive My Gift Card?
What Do I Do If I Don't Receive My Gift Card?
Updated over a week ago

If you don't see it appear in your Drop app or email inbox within 24 hours, please connect with our Support team.

  • Tap My Drop in the app (bottom right)

  • Tap the three lines in the top left corner → tap Get Help

  • You’ll be directed to our Chatbot → follow its prompts, and a ticket will be created

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