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Troubleshooting: I've Replaced My Card
Troubleshooting: I've Replaced My Card
Updated over 7 months ago

You'll need to remove the previous card and create a new link with your replacement card.

To do so:

1. Tap My Drop (bottom right corner)
2. Tap Menu (top left)
3. Linked cards
4. Link new card
5. Follow the prompts by entering your online banking credentials

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Still need help? Reach out to Customer Support:

Click My Drop in the app (bottom right)

Click the Menu in the top left corner → click Help

You’ll be directed to our Chatbot → follow the prompts, and a ticket will be created

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