You have likely received an email or see a notification in-app prompting you to upgrade your connection for a linked card.
Why did this happen?
We're switching from a third-party provider & partnering directly with your bank to link your card on Drop.
Why should you upgrade?
👉Once you upgrade, your card will be on a more stable connection, reducing the need to relink regularly.
👉You’ll see Drop as a third-party app on your online banking website and can specify what Drop can and can’t access. You can remove access at any time through your bank portal.
👉You'll earn points from card-linked offers faster than before because we’ll receive transactions much sooner.
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Still need help? Reach out to Customer Support:
Click My Drop in the app (bottom right)
Click the Menu in the top left corner → click Help
You’ll be directed to our Chatbot → follow the prompts, and a ticket will be created