If you have successfully linked your card but it keeps unlinking every few minutes, it's usually an MFA issue.
The purpose of MFA (also known as Two-Factor Authentication) is to ensure security for your account, though since our providers don't always have built-in support for new security updates, here are some troubleshooting measures:
Removing the MFA setting from your bank account temporarily to link the account to Drop
Relinking your credentials every now and then, as MFA security questions rotate & can cause unlinking
Wait until our providers build this support so you can link this account in the future
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Still need help? Reach out to Customer Support:
Click My Drop in the app (bottom right)
Click the Menu in the top left corner → click Help
You’ll be directed to our Chatbot → follow the prompts, and a ticket will be created